Hi, Andrea!
This is a known issue that our developers are working on right now. They hope to have a fix implemented soon! If you still can't add your VAT number under Settings > Billing after a few hours, do please contact our live chat/phone service here so the team can take a closer look at your store.
Thanks for your patience while we are resolving this!
Ava
Social Care
Ava | Social Care @ Shopify
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