10 Digit South African VAT number

StormDigital
Tourist
8 0 2

Hi

 

I am trying to insert my 10-digit South African VAT number, but the 'Add VAT number' button is greyed-out and not clickable.

 

I have no spaces or special characters, only 10 chars.

 

I have tried in Chrome & Edge.

 

Please advise

Thanks

Andrea

0 Likes
Ava
Shopify Staff
Shopify Staff
808 41 130

Hi, Andrea!

 

This is a known issue that our developers are working on right now. They hope to have a fix implemented soon! If you still can't add your VAT number under Settings > Billing after a few hours, do please contact our live chat/phone service here so the team can take a closer look at your store.

 

Thanks for your patience while we are resolving this!

 

Ava

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Ava | Social Care @ Shopify 
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