Beneficiary name in Payout

[WineAR_Ale]

Dear Team

I received several complains from my bank (DBS HONG KONG).

Whenever i collect some sales via Credit Card, when Shopify sends net collection to my bank account the BENEFICIARY NAME is wrong. The remittance thru autopay shows MY NAME instead of My company name.

Up to now they allow me to receive the collection, but they will certainly reject it in the future.

I need your help. I cannot find in Shopify a way to amend by myself.

Regards

Alejandro

[WineAR_Ale]

Hi All! Can someone help me with this?

[Dwade0617]

Hey, did you ever figure out a way to get this sorted? I have the same problem and from the same bank..DBS HK. 

Thanks!