Canada: all products tax exempt, how to do I override tax settings?

christinewilson
Tourist
13 0 2

My store sells food, which is tax exempt in Canada.  How can I override all tax settings?  I have set up an exemption for all existing products, but if I add a custom item it defaults to charging tax, which often gets missed and then I need to delete or edit order.  The online articles say there is a way to say you don't collect tax, but I can't find a place to do that.  

 

Help much appreciated!

thanks

Christine

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Victor
Shopify Staff
Shopify Staff
765 66 190

Hi @christinewilson,

If you do not need to charge any sales tax to Canadian customers for any products in your store, you can leave your Canadian taxes set as "Not collecting" in Settings > Taxes. Do you know if this is what appears here, or is it set to "Collecting"?

Kind regards,

Victor | Shopify Social Care

Victor | Social Care @ Shopify 
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