Hank here from Shopify.
As this is account specific, I will just need to verify your account. I will send you an email to the email address attached to this forum's account and confirm some security questions about your store. Once you reply to that email, I will look into this further for you. -Hank
Thank you for reaching out about this, @ashopowner!
What I will do is send an email attached to your forum account, however, I will only be able to authenticate your store if it matches the account owner email of the closed store.
Do not worry though, if you do not have access to that email, our live chat teams have other avenues to authenticate, that I will share with you if needed.
I will send that email shortly, and we can continue the conversation further!
Sure thing, @jnmoye53!
Similar to the above, I will send you an email shortly confirming the next step, and we can take a closer look at this for you and see what options are available.