Hank here from Shopify.
As this is account specific, I will just need to verify your account. I will send you an email to the email address attached to this forum's account and confirm some security questions about your store. Once you reply to that email, I will look into this further for you. -Hank
Thank you for reaching out about this, @ashopowner!
What I will do is send an email attached to your forum account, however, I will only be able to authenticate your store if it matches the account owner email of the closed store.
Do not worry though, if you do not have access to that email, our live chat teams have other avenues to authenticate, that I will share with you if needed.
I will send that email shortly, and we can continue the conversation further!
Sure thing, @jnmoye53!
Similar to the above, I will send you an email shortly confirming the next step, and we can take a closer look at this for you and see what options are available.
Thanks for reaching out about this, @TonyStore.
As your store is closed, I may be able to take a look and see if I can assist you in gaining access to your invoices. Once there is a zero balance owed on your store, there should be no issues with me assisting you with this.
I will send you an email shortly, detailing the next steps.
Thanks for reaching out about this, @TaishaD.
I will certainly take a look at this for you and once the above has been met, I may be able to assist you with this query.
I will send you an email shortly with the next steps.