How not to charge VAT to non European and USA - Please help!

New Member
4 0 0
Hi,

Did you find a solution to your problems? We have been having issues with VAT and non EU customers for years and Shopify keep ignore us merchants for a request that is SO simple to fix for them.
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New Member
4 0 0
And can a Shopify employee please stop ignoring our messages? What’s the point of you being on this forum when you cannot even provide replies to multiple merchant questions?
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New Member
5 0 0

I have used the app that was recommended here, and it sort of works. You can check my store at www.racewerk.com
It still can not deduct VAT, but what it can do is showing prices both with VAT and without and checkout does add VAT for EU costumers.
It is sub optimal, but i got no help from Shopify team.

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New Member
5 0 0

Hello guys!

I was so proud that this issue was solved.
It is in past sense because it does not work for me anymore.
Recently i have discovered that the app is not working. So i have deactivated and reinstalled the latest version.

It resulted in a weird bug:

64407956_675142969582661_2566698861548535808_n.png

Now i had 3 pricing, and security problem, so i have disabled and uninstalled the app.
Now my collection pages show me a big blank screen, the whole shop is broken as is:
Capture2.JPG

What's up with shopify not wanting to conform to EU rules & what is wrong with the app?

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