How to change account EIN?

New Member
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I would like to update my accounts EIN number to make sure I get the most up to date 1099 for 2020.


May someone please assist me? Shopifys help center is really hard to navigate and unreliable, theres no information on there at all and I cant seem to get ahold of them on the phone.

Shopify Staff
Shopify Staff
815 94 136

Hi, @TJP,

Hank here from Shopify.

Can you tell me a bit more about what you are trying to do? 

Is it a case you need to obtain an EIN, or is it relating to something else?

If needing to obtain an EIN, you can reach out to the IRS to obtain one but I also have more information for you here.

Or if looking to update within Shopify, can you confirm if there is a banner appearing within your Shopify admin, or are you needing to update your EIN within your store for tax reasons?

In order to update tax details, we require federal documentation to support the change. This can be in the form of a Signed and dated W9, SS4, or a CP 575 form. The documentation should include your EIN, address, and legal business name.

If this is correct, let me know and then I can authenticate your store. I can then forward this ticket to my colleagues in escalated support who will add an upload button to your Shopify admin in order to provide this document if it is not showing.

Let me know if this is needed, or if it is relating to something else.

All the best,


Hank | Social Care @ Shopify 
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