Incorrect tax shown in cart page

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Tourist
11 0 0

When customer chooses a product and moves to Buy/information page, wrong tax is shown. When the customer proceeds to shipping page correct tax is shown which is more than double of the tax shown in previous page. How to correct the issue and show uniform tax across pages

wrong tax in cart pagewrong tax in cart pagecorrect tax in payment pagecorrect tax in payment page

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Shopify Partner
1681 207 338

Taxes are just an estimate until you Customer provides the shipping info. Only then Shopify can calculate total taxes appropriately.

 

This is usually handled by adding a tax calculator on the cart page, but still, the taxes are going to be displayed as an estimate until the customer passes the shipping info step.

Sergiu Svinarciuc | CTO @ visely.io
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Tourist
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Is there an option to not show tax till shipping info are entered or show tax only in shipping page. 

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Shopify Partner
1681 207 338

You can hide tax on /cart page using CSS, or replace it with a message like "Taxes will be calculated after shipping info is provided." in the liquid. It's more involved with the checkout pages, unless you are on Shopify Plus/Gold which allows custom CSS and JavaScript.

Sergiu Svinarciuc | CTO @ visely.io
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Tourist
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I think your solution will solve my issue, could you pease guide me on how to edit the exact section/content CSS

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New Member
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Hello,

 

I am trying to achieve the same thing : adding some styles to the checkout page - I am not a Shopify Plus customer and adding styles via the "Additional scripts" box doesn't work. Is it normal behavior? what type of scripts are accepted with a basic Shopify account?

http://www.toitvolant.com
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Shopify Partner
1681 207 338

"Additional Scripts" section would only allow the JavaScript for Google Tracking and nothing else. Maybe scripts for other trackers, but nothing more than that, including CSS.

Sergiu Svinarciuc | CTO @ visely.io
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New Member
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Why not renaming this section "JavaScript for Google Tracking and nothing else” instead of "Additional Scripts”?

http://www.toitvolant.com
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Shopify Partner
1681 207 338
Good question :) that’s an anachronism, the rules used to be more relaxed back in the days.
Sergiu Svinarciuc | CTO @ visely.io
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