Invoice Billing will not change to GBP.

Gina_Gingell
New Member
1 0 1

Hi all,

My invoice billing keeps appearing in Dollars (USD) despite the fact I have chosen 'United Kingdon Pounds (GBP)' in General Settings.

Does anyone know how this can be rectified.

Many thanks for your help.

Dave

 

 

Isaac_Hancock
New Member
1 0 0

Could do with knowing the answer to this aswell!

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Christian33
Shopify Staff (Retired)
Shopify Staff (Retired)
41 0 6

Hey Gina & Isaac:

Are you referring to the order confirmation email your clients are getting?

Click the "change formatting" link in your general settings and make sure everything is properly configured there, as in the following screenshot:

http://monosnap.com/image/NzSzAl3ZZfnb6rS93uyAR22xF

If you're referring to the actual invoice you receive from Shopify, we charge the monthly subscription in USD, which is then converted by your credit card processor based on the current exchange rate.

Hope that helps!

Christian G. | Guru @ Shopify | christian@shopify.com | @mrzebraiw

Christian G. | Key Account Manager @ Shopify | christian@shopify.com
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