Invoice for Shopify Payment Charges?

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Tourist
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Legend! I needed to know this too. Thank you!

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New Member
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This not solved.  HMRC will not accept a spreadsheet just showing the fees taken from each transaction, which is the spreadsheet you get when you download from the Payment screen.

Shopify supply a service by charging a fee to use Shopify Payments, it is for example 2.2% + 0.20p per order.

HMRC requires the following on an invoice for supplying a service.

Your invoice must include:

  • a unique identification number
  • your company name, address and contact information
  • the company name and address of the customer you’re invoicing
  • a clear description of what you’re charging for
  • the date the goods or service were provided (supply date)
  • the date of the invoice
  • the amount(s) being charged
  • VAT amount if applicable
  • the total amount owed

Shopify use Stripe to process Shopify Payments and we also use Stripe for other websites and we receive a monthly invoice from Stripe which show these charges.

Shopify are in the wrong in not producing an invoice for a service they provide and HMRC will catch up with them.

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Import your orders into your accounting software, for example Quickbooks
online as a sales receipt, then you'll have the document you need. Deb
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Tourist
10 1 3

I believe you will find the VAT invoice as a pdf document here under "Documents" :-)

 

Settings > Payment Providers > View payouts > Documents (see below)

 

Screenshot 2019-08-22 at 16.02.55.png

 

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New Member
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I don't have the Documents option - any ideas?

 

Screenshot 2019-12-03 at 11.35.25.png

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New Member
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We are having the same issue. We were told that the Documents link doesn't exist as we are not being charged tax. Did you ever get a fix for this?

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New Member
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Hello !

 

You need to go to admin/settings/billing/history; you will see the list of your payments and you'll be able to download it;

please see the screenshot. I hope this is what you're looking for.invoiceee.png

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New Member
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Hi, as previously mentioned, this screen does not provide an invoice of fees taken for Stripe transaction charges.

 

I don't believe this issue is resolved... has anyone had any luck finding these invoices?

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New Member
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I have the same problem, why does shopify not provide this? 

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