Hi, Ava! I followed your directions, thank you. I exported the csv as you mention here. This doesn't give me the lump sum that I need. Are you saying that I now have to add each individual payout and then deduct that amount from my Shopify gross amount in order to get the TOTAL fees that were paid to you for the year?
I hope you see that this doesn't seem right, the amount should be a lump sum per account, no? Please let me know where the lump sum for fees paid in 2019 (or any other year) can be found, I would appreciate this! I hope I am just missing something!
Apologies for the delayed response!
Which figure are you looking for? The total amount in fees you have paid Shopify for a 12 month period? or your Shopify Payments payouts? Just so I know how to direct you!