Hello all, Im very new to online selling but have many years in bricks and mortar selling. As a new company we have chosen not to register for VAT - not expecting to reach the VAT threshold for a long time!
How do I set my shopify store to not VAT registered? and therefore no VAT due on sales?
I can set my retail prices ok - but the invoice shows VAT charged - which it is not. so I cannot send out invoices that are inaccurate. we would have a legal problem as well as misleading customers.
there must be other non vat regsitered traders out there - how have you solved this?
the online chat person suggested i create a seprate collection for EU sales. not the point at all.
Nick here from Shopify!
Great question and that completely makes sense regarding the threshold. Shopify has a very helpful guide on non-USA taxes which goes through everything you would need to know about setting up taxes for your store. I also want to share another helpful guide with you for tax overrides and exemptions which goes into detail for VAT exemptions in the UK. You can see the guide by clicking here. There is one other potential workaround on this. It is a little more technical but it is definitely worth a look to see if it is what you are looking for and if it can work for you. It is an advanced tutorial and is not supported by Shopify, but if you think this could be your solution, you could reach out to a Shopify expert directly to help you with it as a small task.
I hope this helps and does clear this up for you a little with the aid of the guides. Please don't hesitate to ask should you have any other questions about this or anything else.
All the best,
Not sure if you got this fixed Julia, I realise we're now 2 years on from when you posted, so I hope so! I've just started a shopify store, new to online sales and was having the same issue. I found your post in my research. I've just come off the customer support and it seems to have worked fine. So, for anyone finding Julia's post now ... Try this: Go to your SETTINGS, found bottom left of your admin dashboard. Then SETTINGS>BILLING>Tax registration>I'm not VAT registered>SAVE. Then, and this is what I missed, you need to edit settings on TAX collected: SETTINGS> TAXES> Tax Regions. Scroll all countries making sure they say NOT COLLECTING. Mine was default set to COLLECTING under United Kingdom. To change this simply hit SET UP. It will show a default of 20% under the title COUNTRY TAX. Enter 0 here and then click SAVE. You should then be back to the same page that has the list of countries. All countries should show NOT COLLECTING. Below the list, there is also the section TAX CALCULATIONS. You need to uncheck the box "Show all prices with tax included". As I said, this appears to have worked for me. Hopefully it may help others. Of course be sure to check whether you should or shouldn't be VAT registered and all that ;)
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