Not Receiving Payments from Store

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I’m not receiving any of the money I should be getting from my store, even though my account is set up. Not sure how to fix this
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Shopify Staff
Shopify Staff
707 37 100

Hey, @sb4!

 

It's hard to say exactly what the issue could be without looking into the store. Are you using Shopify Payments, or are you using a third-party payment provider? Could you open an order, scroll down to the order timeline and tell me if you see a successful payment line? 

Peter | Social Care @ Shopify
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