I don't get it either. My business license is in WV and my store is only adding tax for customers in WV nowhere else!! That means I have to pay for their tax? I am so confused. I have done every override. I can't add in every state there isn't even an option for it. Did you figure out a solution, no one can help me?
My problem sounds a bit different than yours. My problem wasn't that it was only charging sales tax in MO [because that is correct for MO]. My problem was that the city tax was being added and my business is not in city limits so I am not required to collect for the city. I was trying to do an override for that issue. In your case, I think it may be working correctly as in many states you do not have to collect [or pay] sales tax for online transactions for other states. You will need to make sure your states is one of those states.
I want to make sure I'm not making an error when it come to collecting taxes in IL. Shopify is only collecting taxes in the state of IL and not anywhere else. I do not have a nexus in another state, and want to make sure that I'm not going to be on the hook for out of state sales tax. Should I only be worried about sales tax in the state of IL?
Thanks for your help in advance,