Payout Bank Account error- Need Shopify support

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Marketing_Team4
New Member
2 0 0

Hi,

I need to speak to someone in Shopify Support to submit a document. Yet, i have no way of getting in touch with them as their customer service phone line, support email, and chat are no longer accessible. If someone could please reach out to me, as i really wish to fix this problem i have with the accounting aspect of my store.

Thank you!

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Helen
Shopify Staff
Shopify Staff
887 93 139

This is an accepted solution.

Hi, @Marketing_Team4! Helen here from Shopify Support. I’m sorry to hear you’re having trouble reaching us to help you with this; I definitely understand the urgency of a business accounting situation. 

 

For more immediate assistance, please go to our Contact page here to reach a member of the support team via email, Twitter, live chat, or to schedule a callback (you’ll see this option if there’s a spot currently available).

 

Alternatively, I’m also available to help you here in this thread too. In full transparency, there will be delays in our response times. However, if that works for you, feel free to let me know more details about what you are dealing with, and the kind of document you are needing to submit, and I'm more than happy to look into it for you. 

Helen | Social Care @ Shopify 
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