I just realized my site is not collecting taxes for everyone. I am really confused if I need to manually enter the tax base for all the states or should shopify automatically add it in if I indicated taxes are to be collected? the person I spoke (virtually) to just sent me a link to a page I read and didn't understand which was why I contacted them! I did a POS in two states and it seems to collect taxes from people purchasing on line from there, but even then it is inconsistent. Thanks for any advice. Pam
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You can manually set taxes or have it automatically calculate taxes.
To modify your tax settings go to Settings > Taxes. From there you will click on the "Tax Region" you want to edit and will be sent to another screen where you will enter your physical store locations. At the top of the page, you will see a checkbox to automatically calculate taxes. That page will be what you need. If you have multiple regions, make sure to comb through all of your regions.
Please let me know if you have any questions.
The image did not attach to your last message. Once you're in Settings > Taxes.... Next to Tax Regions there will either be a setup or edit button there. If you click into that, you can set your tax rates for that specific region. Then, you will just need to do that for all regions of which you ship to.
I am reading this string and do not see my answer to the same question.
I have (calculate taxes automatically checked), I have each product checked to collect taxes, none of the customers are exempt, and Shopify did not collect the sales tax when an item sold.
My physical presence is Florida-Lee County; I added this in and it does show it correctly.
With this said, the sale did not include the sales tax to customers in Arkansas and New Jersey.
What am I doing wrong??
Thank you !!
It's hard to answer without having a look at how your store is currently setup. However, Shopify has great documentation revolving around this subject. I would recommend reading through this: https://help.shopify.com/en/manual/taxes Also, please make sure you click the text links because there is a TON of information throughout the documentation.
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