Regional Support: Taxes (India)

TCCVNS
New Member
1 0 0

Hello! 

If i tick on charge tax for this product.

Now does this mean that customer has to pay extra amount with that of product price at checkout or it will be included in the product price.

For example : Let's say i have a product whose price is 6999rs. And my tax slab is 5%. Now if i tick charge tax for this product.

Say a customer is on the checkout page, so will he have to pay 6999rs only or with 5 % extra i .e 7384rs?

Also is it necessary to charge tax ?

And another thing is my product comes in 5% tax slab. So how do change to this setting in my shopify account bcoz in tax settings it's just showings 18% or 9%.

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Victor
Shopify Staff
Shopify Staff
952 83 224

Hi @TCCVNS,

If you head to Settings > Taxes, you will see a box with the caption "All prices include tax":

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If you check this box, tax will be included in the prices of the products you have listed, whereas if it is not checked then the tax will be added on top of the product prices at checkout.

In your example, if taxes are included in the price then 6999RS product will have a pre-tax price of 6665.71RS if the tax rate is 5%. This can be calculated by dividing the tax-inclusive price by 1.05. If you do not have taxes included in the price, then a 6999RS product that comes with a 5% tax charge will lead to a total cost of 7348.95RS (6999 x 1.05 = 7348.95).

If you need to charge a different tax rate than what is listed in your tax settings, then you can do this via tax overrides. Whether or not you are required to charge taxes depends on where you are based and what your local tax laws are. I would recommend contacting a tax professional if you are unsure of your obligations.

Kind regards,

Victor | Shopify Social Care

 

Victor | Social Care @ Shopify 
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NeilBDE
Excursionist
15 0 5

Dear Victor,

Hope you are doing well.

I just wanted to ask you about something. Is there is CA here from India?

I have a unique question where I need a suggestion.

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Victor
Shopify Staff
Shopify Staff
952 83 224

Hi @NeilBDE,

We do not have dedicated support advisors based in India, no, but please feel free to ask your question and I'll see what I can do to help. If it's not something I'm able to assist directly with I can always reach out to our internal taxes team and run it past them.

Kind regards,

Victor | Shopify Social Care

Victor | Social Care @ Shopify 
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bafer43
New Member
2 0 1

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Lijuj
Explorer
42 0 22

Hello @Victor 

Greetings!

I am having significant challenge with GST settings and my store is based in Kerala. Below table is what I am trying to achieve.

All prices are inclusive of taxes in my settings.

I have set 2.5% and with 5% overrides for other states for products less than Rs 1000 - working perfectly.

How do I setup  an override for products over RS 1000 to achieve the GST slabs as below?

This is what I have done, but does-not meet my tax requirements, is there a different way to do this to meet my requirement?

I have created a manual collection for products over Rs 1000, and added a tax over ride for 12% across all state except Kerala. how ever the challenge is Kerala state, where I have set the over ride to be 9.5% to achieve the overall total of 12%. But the issue is I need to show the split as SGST & CGST at 6% each, which I am not able to achieve

Now I am planing to introduce Jewellery, how do I introduce another product  section with another set of over rides with Kerala requiring CGST & SGST split.

Nay help is much appreciated

Screenshot 2021-05-05 at 09.16.37.png

 Regards

Liju

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Victor
Shopify Staff
Shopify Staff
952 83 224

Hi @Lijuj,

Thank you for getting in touch and for outlining your situation so clearly. Due to the complexity of the tax settings mentioned here I feel like we would need to take a closer look at your tax settings in order to troubleshoot and find a solution, and unfortunately I cannot do that here as we are not able to authenticate merchants via the Community. I would recommend reaching out to our support team directly via the Shopify Help Center so you can be authenticated and a member of our support team can take a direct look at your tax settings. We do also have an escalated team that specialize in taxes, so if the person you speak to is unable to resolve your issue, they should be able to reach out to them and ask for further assistance.

Kind regards,

Victor | Shopify Social Care

Victor | Social Care @ Shopify 
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papreekastore
New Member
3 0 0

Hey,

I am also a store based in india. i only need one tax rate for the country and then need to collect based on product vendor (as each vendor has different rates). my tax collection has nothing to do with regions (which seems to be the default shopify setup, that makes no sense for my store). Even though I have all tax overrides setup correctly, the store charges region based tax number instead of tax override number. This is super annoying and I would like to disable the regions setup asap. Is this possible? What can I do? I've already reached out to support and they asked me to reachout here.

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Victor
Shopify Staff
Shopify Staff
952 83 224

Hi @papreekastore,

Thank you for getting in touch and for detailing your issue. Can you tell me more about the tax situation you have, and why you need to collect taxes on a vendor-by-vendor basis? Are these taxes you need to pay yourself when you order the product from the vendor? I have not come across this setup before so would like to better understand why you need to set your taxes up this way.

Kind regards,

Victor | Shopify Social Care

Victor | Social Care @ Shopify 
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papreekastore
New Member
3 0 0
Hi Victor,

Are you familiar with how GST rate works in India? It depends on the type of the product sold. A piece of brass necklace has a different GST from a piece of handwoven palm basket which has a different rate from silver jewelry. We sell all those products. Only the IGST v. SGST+CGST rate depends on whether it was it was shipped within the same state or different states. But that is less important, I can correct that when I file the taxes.

Hope this helps - I would really like to remove the region layer for taxes on my store.
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