I have a subscription i cancelled and the app approved the refund but said shopify must issue it. can you please assist?
Professional - 1000 images per month: 2020-01-18 - 2020-02-17
I am new to Shopify, and I was not able to learn about and enable my Shopify store during the trial period. I am still interested in potentially using Shopify in the future, but I do not have the time right now to make sure it meets my needs. I just received an email this morning that my account has been charged. I have not taken any sales from the site, and never made my store live. I am requesting a refund, since you can see that I have had no account activity, and I just received this billing notification this morning. Please let me know how I can receive a refund to my account. Thank you, Jennifer