Shopify Payments for NON US Resident - I HAVE A SNN & DBA/LCC

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Hey. 

 

Hoping someone can help me out. 

 

Shopify is currently asking for a Photo ID (USA) but I have some concerns.

 

I live in the USA, have been since i was 5, and am a DACA recipient. 

 

My DACA has not been renewed yet, and both my DACA card and DL expired last month. I understand it is a difficult situation because of the politics situations occurring in our country at the moment.

 

I have a VALID SNN, a valid business bank account, an LCC. I have also provided Shopify proof of where I live, bank statements, etc. 

 

But they are asking for a PHOTO ID (USA). Both of the ID's I could use expired last month. 

 

Do you think this would cause any issues? Should I submit my DL? My SNN card? 

 

Thanks in advance

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Shopify Staff
Shopify Staff
658 61 129

 

Hey there, @alonsin07 

 

Bo here from Shopify Support! 

 

I reached out to our Risk team to enquire about this for you. Unfortunately, we can’t accept any out of date documentation. If your SNN card has photo ID they can try to upload it and include all the context in the comment box so we can see if it can be verified with our banking partners. If you can reach out to our support team, one of our Gurus will be able to query this with our team, taking a look at your account specifically. 

 

Let me know how this goes and if there is anything else I can assist you with, I'm happy to help!

 

All the Best,

Bo

 

 

Bo | Social Care @ Shopify
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