Shopify & Quickbooks Don't Talk Anymore

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New Member
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I have been using the App to link Shopify to Quickbooks for the last year and all was going great till I went VAT registred and now that I have changed the tax settings to 'taxes included in my prices' the export no longer works.  All I get is a long list of error messages

15 Errors for this export

  • SWRS17-1459 — There was an error. Retry or manually export the order.

  • SWRS17-1460 — There was an error. Retry or manually export the order.

  • SWRS17-1461 — There was an error. Retry or manually export the order.

  • SWRS17-1462 — There was an error. Retry or manually export the order.

  • SWRS17-1463 — There was an error. Retry or manually export the order.

  • SWRS17-1464 — There was an error. Retry or manually export the order.

  • SWRS17-1467 — There was an error. Retry or manually export the order.

  • SWRS17-1468 — There was an error. Retry or manually export the order.

  • SWRS17-1469 — There was an error. Retry or manually export the order.

  • SWRS17-1471 — There was an error. Retry or manually export the order.

  • SWRS17-1472 — There was an error. Retry or manually export the order.

  • SWRS17-1473 — There was an error. Retry or manually export the order.

  • SWRS17-1475 — There was an error. Retry or manually export the order.

  • SWRS17-1477 — There was an error. Retry or manually export the order.

  • SWRS17-1478 — There was an error. Retry or manually export the order.

 

I have tried Bold the App intergrator and Shopify and zero.  I have even gone back to no VAT in settings as it was before and still the download doesnt work.  I now have to create every invoice manually in Quickbooks.  This is very frustrating as I now have to pay for an App that doesnt work.

Does anyone else have this problem or better still an answer?

 

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New Member
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I would suggest looking at Xero, we moved all of our clients to Xero. Feel free to reach out to us if you have any additional questions.

Joe Serrone Polaris Tax and Accounting Phone: 704) 947-3178 Web: www.polaristaxandaccounting.com
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