Has anyone figured out how to keep from a sync with Account Edge from deleting random portions of your product descriptions, pictures and then duplicating certain photos? I have a problem every time we sync with Account Edge. Descriptions get cut off at weird spots even among same products with different colors - it is very random. Each time I have to recreate the entire product description and often the photos. Some photos it deletes completely and others it duplicates on the back end. Any insight would be appreciated. :) - Lisa
This sounds like something relating to our Account Edge's API is communicating with your shop. Have you contacted them already? I recommend emailing them at email@example.com.
Keep us posted! :)