I totally agree with Brian.
I am able to see years of statement history with my bank statements, credit card statements, utility statements, mobile plan statements, etc. It makes no sense whatsoever for Shopify to limit the access to statements to only 90 days. For new store owners like myself, who aren't aware of this issue, we're unable to account for and thereby correctly prepare taxes for charges incurred.
Why would any company remove their charge history? It's ANTI-transparent and gives the impression that the company is trying to hide their charges.
My accountant needs our Shopify billing statements from the beginning of the year. How can we get this?
Hi @snehal, @blconn, @James22222 and @TheSteelShop
I'm just dropping in to let you know that I understand your frustration and recognize why your requests are important. I have sent the feedback from each of you to our Merchant Feedback team for review and consideration.
For the time being, you can still access the data you need by viewing and downloading each bill separately and plugging the data into a spreadsheet to help expedite the process of obtaining your total numbers. I completely agree that this is not ideal.
If anything changes, this will be my first stop for an update.
Ren | Social team @ Shopify
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Just another voice to the chorus echoing the need for access to this data.
I can't even comprehend how anyone on the development team could justify removing access to accounting data for an online shop. Do they not file taxes? Does Shopify not track their own finances?
It's not like these are HD video files, they are numbers.
I don't see any point in removing the data, EVER, as long as your subscription is active.
And to not even warn shop owners about this deliberately-implemented change is just beyond belief.
****NOTICE PLEASE READ******
As fellow Shopify store owners, If we collectively want Shopify to care about this issue, please "Like" all (or as many as you can) of the other supporting comments on this thread.
If I was leading Shopify's product management team, which I'm not, I imagine this would be one of the criteria I would use, or my team would use, to prioritize caring about this issue compared to the many other issues posted.