Tax is being Removed when Customer is added

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Can you detail how you turned on tax for all areas ?? I am having this same problem. It was on there when I sent the invoice, but then when they paid it, it didn't charge them tax..... hum.... can you help.

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Community Moderator
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Hi @shellyscott,

Depending on where you're based it is a little bit different. Shopify has a guide for how to set up taxes for all regions here. Could the order have come from a different country or area where tax is different by any chance? 

Nick | Community Moderator @ Shopify
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