Where to find thes Invoices for the Payment Fees?

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Hi Nick


I am trying to find a statement that shows the fees paid to Shopify, with VAT.


On your post on 07-11-2019 at 07:07 AM you have a screenshot of the Payouts section, and it has a link called Documents.


On my site, the Documents link is missing. Please could you help? I am based in the UK and use Shopify Payments.




New Member
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That is clear. Thank you very much!!
Community Manager
Community Manager
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Hi @Matthew_Harper1,


As you are from the UK, you wouldn't need any of the tax documents from that tab. Only stores which would need them would have this tab show up. You wouldn't need pay VAT on your fees with Shopify since Shopify doesn't charge VAT in the UK. 


To access your invoices you can do this by taking the following steps in your admin: Admin > Settings > Billing > Bills


Shopify has a guide going through everything you need to know about your bill also which you can see here


Hope this helps! 

Nick | Social Care @ Shopify
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Following on from this I'm just sorting out my VAT return. I'm based in the UK and this thread suggests VAT is not charged to UK based businesses. Except from August 2019 my invoices are now showing Shopify International Limited (previously they were Shopify Inc) and they now state that reverse charge VAT should be accounted for. Also the invoice is still in US dollars even though it's coming from Ireland. This is very confusing. Can anyone advise whats going on.