Zero Rated VAT Relief for Disabled Customers UK

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Shopify Partner
3 0 2

Hi @Nuttifox - it's pretty backwards but yes, we worked around it. This is our flow:

1. Add a product that IS eligible for VAT relief for those with disabilities - put the price in as the ex VAT cost and tick the box 'charge tax on this' (I know, it's backwards). 
2. Add a product that ISN'T eligible for VAT relief for anyone - put the price in as the including VAT cost and don't tick the 'charge tax' box.
3. In your product.liquid page you can identify ones eligible with something like this:

{% if product.variants[0].taxable %} This is eligible for VAT relief - <a href="/page/vat-relief">click here</a> to find out more{% endif %}

4. Create a page with more info and a form for the customer to fill out - ask them to enter their email. After submission, ask them to create an account with the same email address.
5. In admin, under customers, find the customer who's claiming as eligible. In the right is 'Tax settings' and make their account 'taxes are not collected'.

You might also want to show prices depending on VAT relief or not. For example, in cart.liquid you could do something like this:

{% if item.product.variants[0].taxable %}
  <!--Eligible for relief-->
  {{ item.price | money }}
{% else %}
  <!--Not eligible-->
  {{ item.price | divided_by: 1.2 | money }}
{% endif %}

It relies on the shop owner/admin from understanding how to set products prices and tax/vat boxes but it's the only way we could think to do it.

Hope that makes (backwards) sense and helps.

1 Like
Highlighted
Shopify Partner
3 0 2

Hi @Nuttifox - it's pretty backwards but yes, we worked around it. This is our flow:

1. Add a product that IS eligible for VAT relief for those with disabilities - put the price in as the ex VAT cost and tick the box 'charge tax on this' (I know, it's backwards). 
2. Add a product that ISN'T eligible for VAG relief for anyone - put the price in as the including VAT cost and don't tick the 'charge tax' box.
3. In your product.liquid page you can identify ones eligible with something like this:

{% if product.variants[0].taxable %} This is eligible for VAT relief - <a href="/page/vat-relief">click here</a> to find out more{% endif %}

4. Create a page with more info and a form for the customer to fill out - ask them to enter their email. After submission, ask them to create an account with the same email address.
5. In admin, under customers, find the customer who's claiming as eligible. In the right is 'Tax settings' and make their account 'taxes are not collected'.

You might also want to show prices depending on VAT relief or not. For example, in cart.liquid you could do something like this:

{% if item.product.variants[0].taxable %}
  <!--Eligible for relief-->
  {{ item.price | money }}
{% else %}
  <!--Not eligible-->
  {{ item.price | divided_by: 1.2 | money }}
{% endif %}

It relies on the shop owner/admin from understanding how to set products prices and tax/vat boxes but it's the only way we could think to do it.

Hope that makes (backwards) sense and helps.

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