June here from Shopify.
Can I just clarify, are you trying to get in contact with our support team? If so, you can:
Of course, if you're looking for something else entirely, please let me know so I can help however possible.
Thanks for your reply!
Can you tell me more about what you're seeing when you visit the link I shared?
When you say you're trying to contact the "store administrator", are you referring to the account owner?
Thanks for clarifying! It sounds like you do not have the required permissions to login to the store. Can you tell me:
Hi June, first I'm very thankful to you about all what you do for help me .
I will explain how much I can and I hope you will be able to help me.
1.I am the Account Owner for the store , but I cannot log in ceause I didn't have an acces I never succeeded log in to my account also when I've beed registered.
2.unfortunately never I can't log in...
3.It's impossible, I'm the only one who has the user information.
In addition there is something I would like to clarify
first I invited to shopify at sunday And when I registered for the site I did not have access to the store.
And how can I send you a pic and you will see what happend when I trying log in to my store ?
Interesting, alright thank you!
If you've never logged in to your account, I imagine you haven't had the chance to start your account set up at all, is that correct?
If so, could you please try to create a new account and let me know if you receive an email to confirm your account? You can enter your email address here to start a brand new 14-day trial now.
Feel free to keep me updated along the way and share any screenshots using this button: