Community Guidelines

Community Manager
Community Manager
536 38 896

At Shopify,  we feel it’s important that we follow a set of values to ensure our community works effectively and in the best interest of all users. Here are the rules of our community:

  • Be kind to new users! Everyone was new once, and we all need a little guidance.

  • Try to keep the threads on-topic. If you think what you're discussing might be a separate point, start a new thread and get some feedback there!

  • Criticism should be constructive, not offensive. Personal attacks and hate speech will not be tolerated; this includes negative comments or slurs against race, sexual orientation or gender, or threats to a user’s safety.

  • Persistent spamming of subforums or threads, or spamming of old threads will not be tolerated.

  • Distribution of personal or sensitive information about other users will not be tolerated.

  • Moderators may mark a thread as closed manually if the topic becomes out of date.

  • We reserve the right to remove content that violates the Shopify Terms of Service.

  • If you have feature release date questions, check out our blog for official updates.

Posts may be deleted or locked if they break any of the above rules.

Forum posts will be removed if:

  • they contain offensive or harmful material

  • they contain personal or sensitive information about users

  • they violate any copyrights or licenses.

  • impersonate Shopify Staff members

User accounts will be suspended if:

  • they post spam content

  • they post offensive or harmful material

  • they harass other users.

Legal Disclaimer

The information provided in this forum is for informational purposes only and does not constitute legal, financial or business advice by Shopify. You should consult your own attorney or other experts before relying on any information available in this forum. Some of the information contained in this forum is provided by third party users. Shopify is not responsible for such content, and does not approve, verify or otherwise endorse such information. All information in this forum is provided only as general information and may not be accurate, up to date, or correctly reflect the current state of the law or the policies of Shopify or any third party providers. Shopify expressly disclaims all liability in respect of any or all content in this forum.

TyW | Online Community Manager @ Shopify 
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