How to edit a post, or request a post is deleted

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Community Manager
Community Manager
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To edit a existing post:

By default edits can only made within 2 hours of submitting a post.  

If you are within this time limit, to edit a post complete the following:

  1. Go to your post
  2. Click on the second three dot icon followed by Edit Message.
  3. Edit as required followed by clicking Post.

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If its been more than 2 hours since submitting your post you will need to request help from the community team for any edit you'd like to make.  To do this complete the following:

  1. Go to your post.
  2. Click on the second three dot icon followed by Report Inappropriate Content.
  3. Provide as much detail as possible on what edits you would like to have made.
  4. The community team will review your report and update your post as requested. 

To delete a post:

If you would like to have content you have posted in the past removed please notify the community team by submitting a report. Provided are you signed into your account go to any post you would like removed and complete the following: 

  1. Go to your post.
  2. Click on the second three dot icon followed by Report Inappropriate Content.
  3. Advise you would like the post removed and let us if any other posts you have made in the topic should be removed as well
  4. The community team will review your report and remove your post as requested. 

If you would like to remove all of your posts please submit a report from a single post advising you would like all posts removed.

TyW | Community Manager @ Shopify
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