Best Buy Canada Integration by CedCommerce

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Anyone hooked in with Cedcommerce? Finding their site is not working too friendly (or at best, very frustrating). Chat help is not helpful, and a skype call from India hasn't been very successful. On the surface, it looked like a good idea as they were the only ones to hook up with Bestbuy Canada.

Getting the products from shopify onto their server is easy, but from their server to Bestbuy has been questionable to say the least.

Let me know of any experience with this company, even if it is with some of their other sites (Walmart, etc).