How do i extend my 14 day free trial to the 90 day trail

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New Member
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I’m trying to extend my 14 day trial to the 90 days Shopify is giving people but how do i do it ? Where do i go ?
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This is an accepted solution.

Hi @ShianYoung reach the Shopify support team through chat / email. They would help you with that.

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New Member
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When I click to contact or email support, it’s like the page is not connected.
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Shopify Staff
Shopify Staff
351 39 80

Hi, @ShianYoung 


My name is Lilith, I'm on the Social Care team at Shopify.

 

I'd be happy to take a look at your account here. Can you let me know if you've had our support team extend that trial for you already? If not, I can send over an email to your private inbox and we can get that sorted for you.

 

Let me know how you do with the information above!

Lilith | Social Care @ Shopify
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 - To learn more visit the Shopify Help Center or the Shopify Blog

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New Member
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I also Want help extending my 14 day Free trial could you send over an email to me as well?

 

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Tourist
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Could I also extend my 14-day trial to the 90-day trial? 

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Community Manager
Community Manager
502 29 783

Hi @OshidoChristie & @jessica0827 , thanks for posting! If you haven't already please contact support. Thanks! 

TyW | Online Community Manager @ Shopify 
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 - To learn more visit the Shopify Help Center or the Shopify Blog

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New Member
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I am trying as well to extend my free trial.  The link to customer service and email does not work.  Can you help me extend it?  Thank you. 

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Community Manager
Community Manager
502 29 783

Hi @cherrus

 

Can you share a screenshot of what you see when clicking this link

 

Can you let me know what web browser you are using as well? Thanks!

TyW | Online Community Manager @ Shopify 
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 - Was your question answered? Mark it as an Accepted Solution
 - To learn more visit the Shopify Help Center or the Shopify Blog

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Tourist
2 0 1
I can extend mine and there is no where to get customer service ! Please make it easier
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