Remove Monthly Charges - Looking for support from Shopify during this time for small business owners

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Tourist
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Hi,

The current plan which is available for free simply deactivates my store. This is not ideal as I would like to at least use this time to build some SEO by blogging a little. Can you please waive off the charges for the 'Pause and build' plan so that our store can stay Live even if no transactions can be made?

We are small businesses and are suffering badly. It's our request to Shopify as a leading e-comm platform to please waive off any charges for the next 3 months till the situation improves a little.

Can we expect Shopify to support us in such times please?

Regards

Divya

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