Gift cards give customers a way to support the brands they love and provide you with access to more cash flow.
You may want to offer a free gift card as an incentive, promotion, reward or as store credit instead of a cash refund.
If you haven't already check out this post for a video tutorial on how to set up gift cards in the Shopify admin (VIDEO) and to learn more check out the Shopify Help Center, Gift Cards overview. You can see the YouTube tutorial for this below:
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