my website and account got closed after i add my credit card infos

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So i was just gonna launch my website to be online after i paid for someone to design it for me i did wanna launch it in my trial they asked for my credit card informations and chose a plan so that what i did suddenly my website closed my account my web everything now i just lose what i paid for the guy who design it for me and i have mo clue why that happened 

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