6 Free Months of Customer Support with Gorgias

[jackiegorgias]

• Who we are: Gorgias - #1 Rated Helpdesk for Shopify
  
  
• Where we are located: Headquartered in San Francisco, with offices in Paris, Toronto, Charlotte, Belgrade, and Sydney.
  
  
• What we do: Gorgias is an all-in-one customer support platform and the only helpdesk designed for eCommerce. With over 30+ integrations to platforms like Klaviyo, ReCharge, Recart, Aircall, Okendo, Yotpo, Shipstation, Smile, Smooch, Postscript, Omnisend, Reviews.io – we deliver a seamless experience to over 2,300 brands that include Steve Madden, Timbuk2, MVMT, KOOKAI, Meshki, and Oatley to help automate their customer support and drive cross-sell and upsell opportunities across their channels.
  
  
• What we are offering: For new or existing merchants experiencing a decline in sales due, we’re offering up to six (6) months free access to Gorgias. We will also be offering additional training and support to merchants as more shoppers look for the same retail experience online. Our stimulus offer includes automation, unlimited users, and access to all of our integrations. 
  
  
• Restrictions: We’re basing this stimulus on an overall drop in sales. If you’ve seen a 20% or greater drop in sales we will provide three months (3) of free access to Gorgias. If you've seen a drop in sales by more than 40%, we will provide six (6) months of free access to Gorgias.
  
  
• How to redeem:  Visit https://gorgias.grsm.io/covidshopifypartner to learn more and apply today. 
  

[walkerlucas]

Really proud to be a part of this offer.

[Anonymous]

thanks

[natwlive]

Thinking of implementing a system to help with customer support - before we start taking on employees (just to be ahead of the game).

Does anyone have any thoughts on which to use?

We’re looking at Zendesk - but it’s really pricey. So considering pipedrive / intercom and a few others.

Would ideally like a system that syncs with email and live chat, and offers a simple ticketing system - that works well with our shopify store. Price obviously a big factor too - as we’re small but growing.

Anyone have any suggestions?

[jackiegorgias]

Hi @natwlive! 

Thanks so much for asking about our Gorgias, our customer helpdesk.

To introduce ourselves, Gorgias is a #1 helpdesk for Shopify and the only Shopify Plus App certified for customer support, wherein you can manage all of your customer communication channels in one platform – email, live chat, SMS, phone calls, Facebook messages, Facebook comments, Instagram comments, reviews, and more. At the core of our platform, is our machine learning and automation to increase the efficiency of your team and to track their performance.

We currently service over 3,000 international businesses that include Steve Madden, Timbuk2, Decathalon, Oatly, and MVMT. 

Our team would be happy to walk you through a demo of Gorgias and show you how our platform can streamline your communication channels and your support. We also have a Covid-19 offer if you've been impacted by the pandemic, we'll be able to provide complimentary access.

Do you have some time to chat? What's the best way to reach out? :)

[donmed777]

Thanks!