shopify payment problem

[richard777]

i have that message in my homepage 

Notice : I didnt receive any email from shopify 

Your Shopify Payments account is on hold

Your store can’t accept new orders with Shopify Payments.

Contact Shopify Support

Your payouts from Shopify Payments are on hold while we review your account

Contact Support for next steps on this standard review. This hold does not prevent your customers from checking out.