100% Bounce Rate From Facebook Ads

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New Member
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Hi There,

 

I started running FB ads to my website, and every click bounces. I ran my website through Facebook developer debugger tool and I got the message "Could not resolve the hostname into a valid IP address". Is anyone familiar with this message? I have around 300 visitors and 100% bounce rate and 0.00 duration time. 

 

Additional information: I bought the domain form namecheap and transferred it to shopify. The domain has green checks in shopify and the DNS is right in namecehap. Any insight would be great appreciated, thank you! 

 

Website: kitchshop.co

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Have u reported it to Facebook, i am having lots of customers with wierd issues, many solved by contacting facebook, dont know what bugs they are having these days,

 

you can contact me here.

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New Member
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I have reported it and submitted a question Facebooks community forum.
Havent got a response yet :/
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they do, i have contacted them for many issues, they have responded to me.

 

yet i know there are issues at there end

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