100% of ecomm_prodid values received don't match your feed

patc
Tourist
11 0 1

Hi,

I got this message from Google Ads: "100% of ecomm_prodid values received don't match your feed " as a reason why the advertising campaign doesn't work. 

I am not a programmer, so I have not changed anything.

The ID of the product in the Merchant Centre is: 

patc_0-1624475740870.png

The info on my website is:

patc_1-1624475781381.png

 

Please help me, how to fix this bloody issue?

0 Likes
EmmanuelFlossie
Shopify Partner
980 40 219

This is related to remarketing tag. You have two options to check.

 

1) Go to the product landing page > right click > view source > search for (press ctrl+f) ecomm_prodid

2) Use Tag Assistant to verify view_item data https://tagassistant.google.com/

The data, namely id or ecomm_prodid you see on the website, must the id in the data feed.

I'm a Google Shopping Specialist a a Google Ads Platinum Product Expert (Only a hand full of Platinum experts in the world!) and a Google Premier Partner
Need Premium Data Feed Management Support? Get in touch.
patc
Tourist
11 0 1

Thank you for the response, Emmanuel!

Just checked the source on the website and it looks like there is no ecomm_prodid tag. Here you can see the product page from the store:

https://www.sweetfit.co.uk/products/vanilla-protein-chocolate

or the source code is attached

0 Likes
EmmanuelFlossie
Shopify Partner
980 40 219

It seems your ecomm_prodid value is different from the id value.

 

You can use https://tagassistant.google.com/ to check the values.

I'm a Google Shopping Specialist a a Google Ads Platinum Product Expert (Only a hand full of Platinum experts in the world!) and a Google Premier Partner
Need Premium Data Feed Management Support? Get in touch.
patc
Tourist
11 0 1

Thank you for your response once again, Emmanuel unfortunately, I can see that Google Tag Manager is available only for Shopify Plus Program ( it is mentioned on this website: https://help.shopify.com/en/manual/reports-and-analytics/google-analytics/google-tag-manager )

Mine is just a basic plan. What else can I do?

 

0 Likes
EmmanuelFlossie
Shopify Partner
980 40 219

You can install my code: https://feedarmy.com/kb/adding-google-adwords-remarketing-tag-to-shopify/

I'm a Google Shopping Specialist a a Google Ads Platinum Product Expert (Only a hand full of Platinum experts in the world!) and a Google Premier Partner
Need Premium Data Feed Management Support? Get in touch.
taed625
New Member
1 0 1

Yes I am also facing the similar issue in my shopify storepage and need to solve this problem because there are so much lose I am facing in the last three days just because of it.

EmmanuelFlossie
Shopify Partner
980 40 219

There are lots of details provided in previous posts, so I recommend you follow my guide to help identify the source of the issue.

Also, how did you identify you are losing out on sales. Would be great to know how you have identified you have so much lose.

I'm a Google Shopping Specialist a a Google Ads Platinum Product Expert (Only a hand full of Platinum experts in the world!) and a Google Premier Partner
Need Premium Data Feed Management Support? Get in touch.
0 Likes