Ad Account Error

New Member
1 0 0

I found the solution by just creating a whole different ad account, you guys should be able to find "create new account" somewhere around the ad manager thing right before you get the error message.

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New Member
1 0 0

This is the exactly same problem is happening with me, I think I am using personal ad account that's still finding a solution if anybody have just ping

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New Member
1 0 0

Hi

Could you share the screen or the steps to switch to the Business Account?

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Tourist
4 0 1

how did you switch it over?

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New Member
2 0 1

Same issue. I have been trying to figure this out. It's almost as if they don't want to to actually set this up. It should not be this complicated. 

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New Member
2 0 0

how to increase the account limit and how to contact facebook ?

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New Member
1 0 0

Try to disconnect your BM and create a new one from Shopify. Each user has normally a limit of 2x BM and each BM has a limit of 1 ad account only. Even if you close it you still stuck as the closed ones also count toward your limit.

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New Member
1 0 0

Hi I have been having a couple issues with connecting my Facebook and my shopify? Any help would be much appreciated 

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New Member
1 0 0

GUYYYYYS, I FINALLY HAVE A SOLUTION. After reading all these comments and not a single solution I decided to answer you. I got THE SAME PROBLEM, I was desperate and then I finally did it. Here is how, hope u'll understand: I created my business manager account (NOT PERSONAL ONE!!!! with the name of your store), got my fb page, ig all connected to it and then in my business manager account I created an add account, put my debit card info and THEN it popped out in my shopify, it that bar Add Account, and it was all done. I wont lie to you when I say it was a nightmare setting this thing up, but this worked for me. Hope it will help you as well. 

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New Member
3 0 0

We can help you there.

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Thanks

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