Ad account issue

Twyatt51
New Member
3 0 0
On my Shopify account is says to connect my ad account but when I click add it says I already have the limited amount of add accounts. So I added my ad account manually through Facebook. When I go back to Shopify it still says my business account isn’t connected. How can I get it to connect?
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PieterIEDM
Shopify Partner
31 3 5

Hi,

 

Are you trying to connect your Google ads or Facebook ads account? Is this through the marketing section in Shopify or through an app?

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Twyatt51
New Member
3 0 0
Facebook Business ads Account. I don’t have a google account set up for ads
at this time just Facebook.
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PieterIEDM
Shopify Partner
31 3 5

Screenshot (63).png

 

Is this where you are trying to connect?

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Twyatt51
New Member
3 0 0
It’s not a Shopify issue, I spoke to someone on the phone yesterday and
have since been trying to contact Facebook. Thank you!
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Jarv
New Member
4 0 0

Hello,

Did you guys find the solution for the above ?

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