Add To Cart - Facebook Pixel Not Recording Event

Sam9396
New Member
1 0 0

Hi, 

 

I have bought a theme at the beginning of the year and just wondered if anyone could possible tell me if it is the theme which is making the Facebook pixel not seem to fire for the event 'Add to Cart'?

 

I have read through a few other threads which seem to suggest changing the cart to a 'page' but I cannot see this option within my theme. I know a few of my apps needed some settings changed a little with this particular theme so could anyone more advanced please let me know if you think this is causing the issue? The Facebook Pixel Helper seems to fire when the page or content is viewed, but does not seem to capture an 'Add to Cart' as such? 

 

Not sure whether this would also cause it not to record purchases either? Any help would be greatly appreciated!

 

http://speciallittlethoughts.co.uk

 

Thank you!

0 Likes