Still waiting or a resolution on the expiring items Adam. I do believe you care, but something has to be done. Get more resources- call in the cavalry- whatever it takes. We have dropped from 294,000 active to 90,700. Does that sound right to you?
No resolution at all. Feel free to reach out to me directly- maybe we can brainstorm ho how to light a fire here?
Just to be clear- the problem was ot, and is not solved. it must be a recurring issue that Shopify was aware of, waited to see if it resolved on its own, and then nothing until we brought it up again.
I am having this problem. I just updated my items yesterday and the updates were accepted by google. Today I get the warning letter. Please help
Bumping this for the morning shift. Can anyone help. I have added a photo of my email, please note since then all 100% have been deleted. I was in google shopping until this happened.
Try doing that random tag method that @jamesroberts posted about earlier. Also contact Shopify asking them to do a resync.
I had done both, dunno which one it was that worked, but all my items gradually resynced across 3 days.
I did try that. This is really disappointing because I was finally included in Google Shopping until the feed was disrupted on SHopify's end. Now I had to restart and nothing is workin
I have not been able to contact Shopify. The phone is disconnected, the emails are not answered and the chat has a huge queue.