Bing Webmaster Sitemap Failure

Tourist
9 0 1

@BrentA wrote:

For the ones having the issue is your www   CNAME in your DNS set to shops.myshopify.com or something else like @ ?


I have my domain through shopify, and yes, CNAME RECORD is as follows (Name: www ) and (points to: shops.myshopify.com).

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Tourist
9 0 1

@Doug_Gorman wrote:

One more time, I called shopify, they said there was not problem. Just realized that when bing reads the xml file there is no format on the site map.....

This XML file does not appear to have any style information associated with it. The document tree is shown below.
        


This is normal. There isn't have to be any styling here. XML is simply a file for to allow search engine crawlers to crawl and index your website. 

If I type my link to direct me to the sitemap.xml this is what I get:

This XML file does not appear to have any style information associated with it. The document tree is shown below.
<!--
This is the parent sitemap linking to additional sitemaps for products, collections and pages as shown below. The sitemap can not be edited manually, but is kept up to date in real time.
-->
</sitemapindex>"
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Tourist
9 0 1

@Doug_Gorman wrote:

Still now clue as to what is happeinging. Godaddy again was no help. I did figure out that when I submit my site map via Bing Bot using http://ultra45.com I get the Re-Direct to Https, and bing is working!!!  However it is once the re-direct poits to the ssl [https://ultra45.com] the problem occours.

Bing Re-Direct


I've noticed if I fetch the "http://" link then I get the same status as you. However, when I do it with "https://" the status is "completed".

DeepinScreenshot_20190123075918.png

 

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New Member
1 0 1

Are you all still having trouble with this? I am having the same issue with Bing not indexing the site.

 

I have contacted bing and shopify. I have referred the shopify support tech to this forum case. I will be sharing Bing results with Shopify support to be refered to Tech at Shopify. Hopefully we can get this fixed.

 

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New Member
1 0 3

I've been getting the 403 Forbidden error for awhile but I was able to finally get this working by submitting the non-secure version of my site http:// without the www. No idea why that works, but it did.

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Excursionist
14 0 3

It's the same for me and I am not a newbie. I already host custom ecom sites I made from scratch on Google Cloud. This bug with Bing and Shopify has been going on for what seems like years from the posts in these forums. Each does nothing and each blames each other. I am with 123-reg for my domains so not godaddy like many. 

 

I suspect the issue is DNS / Cloudflare related with SSL. When using the tools 'Fetch as Bingbot' it works fine, even when using cURL on the command line with 'Bingbot' as the user agent it still returns a 200 status but when submitting sitemaps and pages with https in Bing Webmaster tools it gives 403 errors. Obviously Google Search Console is perfectly fine so the error / bug is probably be more Bing related but don't expect anything other than pre-templated replies from Bing and silence from Shopify.

 

My store for my client is ranking in Google, all is fine, only the homepage is in Bing, yet I have over 50 other non-shopify sites all ranking and indexed as expected with Bing.

 

I would suspect many Shopify owners who don't do any web dev won't even know this or be monitoring but it really is beyond a joke and certainly will be meaning I never go past one shop on this platform. It's Bing and Yahoo remember, I know Google is the majority but you least expect to have Shopify sorting this out directly with Bing.

 

It is very disappointing indeed, I wasted over a day trying everything and anything to no avail. 

 

http:// submits OK but the pages in the sitemap are https so it's a waste of time. I am waiting to see how manually submitted http versions pan out. The fact we can't even edit our sitemaps and add in internationalised pages with hreflang is also rather weird to say the least. 

 

It is only a time issue that is preventing me rolling out my own for this particular client. I don't know how anyone can recommend Shopify while this issue is left unattended and ignored.

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Also having a problem with Bing Webmaster Tools, I cannot verify the domain... I will try again later in case of a temporary problem or timeout.

Vaping and working
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Excursionist
14 0 3

That is usually a DNS CNAME issue, might just take some time to propagate. If you are still stuck let me know, I can send a screen shot of my DNS if it helps

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Tourist
30 0 1

send shot please

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Tourist
4 0 3

Any updates on this I am having the same issue all was fine until i migrated to shopify

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