Change Store Currency

Olivier7
Excursionist
28 0 5

Hi,

Please I'd like to change my store's currency to €. But I cannot join Shopify help center.

Can anyone help me with this? Thanks

 

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Cal
Shopify Staff
Shopify Staff
984 103 163

Hey @!

Cal here from Shopify, thanks for reaching out to us. I'd be happy to assist with your currency switch. Have you already made a sale on your store? 

This feature is locked in the admin if you have already made sales, even a test order. The reason for this is so you can reach out to our support team and chat with us about the effects this will have on your business if you were to change currencies after sales have been made.

The two main effects are:

  • Inaccurate reports for that first sale
  • Product pricing (you will need to manually reprice all of your products in the new currency)

There are also considerations to be made to make sure your installed apps still operate wit your new currency (for this, you will need to reach out to your app developers) and that your existing payment gateways accept this new currency. 

Let me know if you still want to go ahead with the currency switch! Share the MyShopify URL with me here, and I'll email the account owner with more information. 

Cal | Social Care @ Shopify 
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Olivier7
Excursionist
28 0 5

Hi @Cal,

 

All my currency apps are up to date. Yes I need to have the store’s currency changed back to €, the reason is because I live in Europe and Shopify Payments just arrived here which allows customers to check out with their preferred currency.

The store’s URL is fineforeal.myshopify.com

 

Thank you very much,

Olivier Shoko

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Cal
Shopify Staff
Shopify Staff
984 103 163

Hi again @Olivier7, I've emailed the account owner with further instructions. Be sure to email me back when you have made the switch. Thanks! 

Cal | Social Care @ Shopify 
 - Was my reply helpful? Click Like to let me know! 
 - Was your question answered? Mark it as an Accepted Solution
 - To learn more visit the Shopify Help Center or the Shopify Blog

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I think the issue will be resolved now!??

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