Customer who doesn't accept marketing automatically imported to mailchimp

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New Member
1 0 0

Like the title says... I had a customer not in my "accepts marketing list" imported into my mailchimp list automatically. Any ideas why this would happen or how I can stop it from happening?

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Shopify Staff (Retired)
Shopify Staff (Retired)
269 1 25

Hey David!

Stephanie here from Shopify's Guru Team :)

This is certainly not expected behaviour; is there a chance that the customer entered their email into the newsletter sign up form in the footer?

If not, can you please reach out to support@shopify.com with the customers details and we will look into this further for you!

Cheers!

Stephanie | Shopify Support
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