Deleted App, but Pop Up still on my site. What to do?

Colm_Fitzgerald
Tourist
30 0 2

Hey guys,

I deleted an app a few weeks ago that I used an exit intent pop up from. The pop up is still on my site though and I can't figure out how to get rid of it. I also dont remember which app I used!

Help!

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Oswald
Shopify Staff
Shopify Staff
93 0 25

Hey Colm,

This is Oswald, a Guru here at Shopify!

If you are still experiencing the issue you have mentioned, don't hesitate to contact us via phone or live chat at the following link (https://help.shopify.com/questions) and we will be able to further look into your account for the app that you had previously installed and ensured that the code was fully removed. 

If you have any other questions, feel free to reach out to the Guru team. :)

Cheers!

Oswald | Shopify Guru

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