Hey guys i got a ad that making good revenue right now with alot of likes and comments, if i duplicate it the likes and comments are gone even if i press Show existing likes and comments but they doesnt show up .. maybe because my add is in "review? and i cant see them until its delivered? I tried also to use the post id of my ad and and create a new add with the link and i get this error "To use dynamic creative, you need to choose a product set at the ad set level."
Please someone help me :(
Solved! Go to the solution
Facebook and Instagram does not let you duplicate ads and keep the existing social proof anymore. This was changed about 18 months. Hope you found this helpful, if so please click "like" below to let me know.
As I said above, there is no way to keep social proof. Facebook could have kept that button because it's not high on the list to take out the code from the platform.
There is no such thing as a faceboo site ... do you mean your facebook page? You do need a Facebook page to advertise on Facebook and Instagram, so if you can not use your old one. Then you would need to create a new one. If your Facebook pixel and ad account still work, then you don't need to create a new one of those.
You can, and always have been able to, duplicate ads to retain social proof. If Facebook's standard way of duplicating an ad and retaining engagement is buggy for your account, and it has been for various client accounts, I suggest you get the post ID then use that in a new ad to keep social proof. You can get the ID by viewing the ad in the browser then copying the last number from the URL.
|5 hours ago|
|7 hours ago|
|10 hours ago|
|11 hours ago|