Emailing Customers

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Tourist
7 1 1

I am new to shopify and I am trying to get all the kinks worked out before I remove password protection for my shop. I have shop emails set up to forward to my personal email and that is working great. My question is how do I reply to the customer from my shop email? When I reply through my personal email it shows up as coming from my personal email. Do you all go into the customer tab and create a new email for each reply? Or how do you get around this? Thank you!

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Shopify Partner
1437 85 186

Dear Amber14,

 

Please try klaviyo or privy.

Best Regards
MS Web Designer
Contact: https://www.task4store.com/pages/contact-us or task4store@mswebdesigner.com
20000+ Task Completed
1000+ Satisfied Client
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Trailblazer
210 8 26

Hey @Amber14 ,

 

Try some Shopify email apps. I'm sure it will help.

Avada is an e-commerce solution provider based in the heart of Vietnam where the best developers unite. Founded in 2017 by Mageplaza, Avada is responsible to complete the mission to help 1 million online businesses grow revenues.
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Tourist
7 1 1

This is an accepted solution.

Thank you for your responses! After posting this I discovered GSuite through Gmail and was able to set up a shop email. 

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