Error in Facebook shop

Mybeerbox
Tourist
11 1 4

Hey,

 

I get the following error message in Facebook regarding the link to my shop 

 

"Your product wasn’t approved by Facebook. Ads related to alcohol products or services are required to follow geographical restrictions and legal age by location. This applies to both the actual ad and the landing page the ad directs people to."

 

Is there any workaround to fix this ? 
Thanks

 

hugo4711
Tourist
7 0 1
I have exactly the same error.

We are selling alcoholic beverages so it is to be expected, but we don’t run ads...
MackJon
Tourist
7 0 1

Hi,

 

I have the same issue, although for some reason one product got through - I've done nothing to this but for some reason, just the one bottle is fine!?

 

Be interested to see if anyone finds a solution for this one. I know in Google Marketplace we have to declare the alcohol side, but I don't see anything in the FB Shop page to declare or resolve this.

 

Jon

Mybeerbox
Tourist
11 1 4

Hi Jon,

 

Did you find a solution for it ;) ? 

Cheers

Henryy
New Member
1 0 1

 Yes i think i know! You need to go to your products and add a barcode to each individual product so that facebook know which type of product it is!

Captura de ecrã 2020-06-03, às 18.20.20.png

 

Is Anyone have a solution

Here is the Solution @Mybeerbox @DigiHarsh @Henryy @MackJon @hugo4711 

The same issue is shown for both Shopify sellers and Ecwid Sellers. I recently published a Wine shop on FaceBook shop please check here https://www.facebook.com/Tepasoshop-109819227477279/shop/

If you need assitance setting up like this, feel free to contact me on Fiverr.

 

Annotation 2020-07-17 113603.jpgAnnotation 2020-07-17 131619.jpg

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