FB Pixel not matching Products with Catalogue (been trying to fix this unsuccessfully)

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Tourist
7 1 2

@yingming 

Make sure your adblocker is off when using your "Facebook Pixel Helper" to confirm that the pixel is communicating properly with the catalog.

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Tourist
7 1 2

@DmitryV 

 

What have you tried so far?

 

Did you fallow @Paula Step by step process?

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Hi,

 

Romchy here from Shopify Feed Product.

 

I’ll explain the steps now to you how to solve your problems so that you can safely go about your business tasks)

 

- Getting Pixel Facebook:

A pixel can be created from two different Facebook accounts:

1. In your personal account in events manager;

2. In Business Manager (recommended). I’ll tell you more about him:

 

- Create a Business Manager if you don’t have one, if you have one, make sure that you are an administrator.
- Go to the campaign settings in Business Manager
- Choose your company
- Click Data Sources
- Select Pixels
- Click + Add
- Enter a pixel name
- Not necessary. Enter the site URL.
- Click Continue.

 

 

- Insert pixel ID from the beginning:

 

1. Log in to your shopify account.
2. Enter the store
3. Insert the pixel id:
     a) go to sales channels,
     b) go to the online store,
     c) go to preferences
     d) we find the facebook (Instagram) pixel ID field, and insert the ID of our pixel into it.
4. Save below.

 

 

- Now upload the goods from shopify to facebook (Instagram):

 

1. Install the feed product application here
2. Activate the free version
3. Take the link to your feed in the facebook Instagram tab. More detailed instruction https://feed-product.com/help_center/how_configure.html

4. Follow the link to connect catalog https://www.facebook.com/products
5. Click on create directory and connect the link taken from Feed product. Here is a detailed step-by-step instruction: https://feed-product.com/help_center/how_setup_facebook_catalog_feed.html

 

Now you have all the tools to create a dynamic remarketing advertising campaign and attract a thematic audience. You can also work with those who left the basket of your store and return them to complete the shopping)!

 

Good luck with your advertising campaigns)!

___________________________
romchy | Application consultant
Feed Product

  - Was my answer helpful? Click "Like" to let me know!
  - Did you answer your question? Mark it as a decision.
  - For more information, visit the Shopify Feed Product Help Center.

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New Member
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Hi, I just having the same problem than you, i can not use feed product because i don't have point of sale... If i have a product in my store which i am advertising in fb, but when i tried to upload to facebook shop i can't because I suppose fb doesn't like my description. Is it mandatory to upload this product to the facebook shop?

Everything was ok till I get an issue pixel message saying that 88% of add to cart fewer

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New Member
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Have you solved the problem?
Guys I’m so sick of this stuff... I struggled the whole day, I used Flexify, I used CSVs, I used the pixel to upload my products, but I always get the same error and fb says that 100% of my pixel fires doesn’t have a matching content product ID... I checked ids through the pixel helper, they are the same ID inside the catalog. I tried switiching for both columns (content ID and the group ID). I also tried by adding the Facebook shop channel in Shopify (it creates a catalog where Shopify is admin and I cannot connect my pixel) and last but not least I tried creating DPAs following the dedicated section in Shopify (under Marketing voice) which led me to the creation of a new fu***n pixel (which obviously doesn’t contain the old ATC, ViewContent, Purchases, etc...)

I’m stuck. Please help me
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Explorer
47 0 8

I hear you man. You wrote this only 6 days ago. Did you sort it out? I found out about this yesterday evening and couldn't solve it. It used to be "fine" (?) b/c I used to use the personal Ads Account, pixel, audiences and catalog and have only newly made a Business Manager for myself. Shame on Facebook for not allowing personal prepaid accounts to be connected to Business Manager. I had to start fresh in many ways. 

 

Anyway, what was your way of solving this mess with the new catalog?

Thx,

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Explorer
47 0 8

Hi @SergioGP, maybe I'm wrong in regards to this particular context but I think you and others are missing an important point. You should add OpenGraph meta tags to your theme.liquid file, just like FB explains here: https://developers.facebook.com/docs/marketing-api/catalog/guides/microdata-tags Of course you have to change them to be dynamic. Here is an example of dynamic OpenGraph meta tags, I used those to enable Rich Product Pins for my Pinterest account: https://www.curiousthemes.com/blog/setup-pinterest-rich-pins-for-shopify

 

Please if anyone knows how to turn the Facebook OpenGraph meta tags into dynamic Shopify ones *let us know*. 

 

Thanks and my best,

Tom

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New Member
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I have followed what you said, but the event still reports an error and the display does not match. What is the problem? Is there any way to fix it

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New Member
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It did not work for me, with Flexify it keeps giving me the error since the Shopify ID taken by flexify works at group level, not variant and keeps throwing the same error, the managers of Flexify told me that they have to fix Shopify.
but if this application gives me the same problem as the Shopify catalog. Why would it be installed? I need answers

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New Member
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Cant find event data sources 

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