Facebook Catalog Content IDs Missing

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If you're not using a feed, then you can ignore the error because it means nothing to you. The moment you want to start doing Facebook or Instagram Ads, then you'll want a feed setup and to correct the error.

 

As mentioned"

The solution depends on what you are using for the Facebook Feed. If you're using Flexify, check the box "Format feed for the native shopify pixel setting". This will match up the content_ids variable in the pixel with the product ids in the feed. This is so in remarketing, people get shown the right products that they viewed.

If you need particular help with Flexify, see https://shopify.flexify.net/facebook-product-feed-app/dynamic-product-ads-shopify/

Run Google Shopping ads? Get the free definitive guide to Google Shopping for Shopify (no optin required): https://www.digitaldarts.com.au/google-shopping
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Tourist
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Hi - can you help with this problem please?

 

I have a facebook pixel on my Shopify site, & I use flexify to connect my products to facebook.

 

I'm having Errors as soon as I connect my pixel to the catalogue created:

 

Screenshot 2020-06-03 at 10.01.02.pngScreenshot 2020-06-03 at 10.01.33.png

 

I've struggled for a week trying to find solutions, Does anyone have any ideas? I've contacted Shopify support, Flexify & Facebook business support & they all blame the other & say they can't help?! 

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New Member
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Got the EXACT same problem. Any solutions?
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Tourist
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Not yet - working on it! Will post on here if it works! 

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New Member
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Hi Josh,

Where do you see the box "Format feed for the native shopify pixel setting"? I'm using Flexify 2.0 and I cannot find it.

Thanks!

 

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See here for a screenshot.

Run Google Shopping ads? Get the free definitive guide to Google Shopping for Shopify (no optin required): https://www.digitaldarts.com.au/google-shopping
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Hi
You can also try Shopify Product-Feed - Facebook Google.
You will succeed in it.

 

Install the work app Shopify Product-Feed ‑ Facebook Google.

Use the help center:
https://feed-product.com/help_center.html
https://www.youtube.com/channel/UCWU-cQYQog1rDbEVcMbhmPw/

Successful work to you)!

__________________________________________________________________________

★ Did my post help? If yes, then please like and accept solution. ★


romchy | Application consultant
Feed Product


→ Ask to launch an effective advertising campaign @ Write to WhatsApp 
→ Get Free Guides for Store Sync @ Shopify Feed Product Help Center

→ or Video Help Center Shopify Feed Product
→ Want to get new features? Add Feed product app to your store @ Add app Feed product

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New Member
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hi @Josh_Uebergang  - that is not showing up as an option on my flexify - is there another way to fix this problem? 


I am genuinely pulling my hair out!

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Shopify Partner
61 2 12

Another option is to use Shopify's Facebook Sales Channel: https://apps.shopify.com/facebook

Although it had its short comings in previous versions, the latest version is pretty sleek, and guides you through the proper setup to link all the bits in Facebook properly.

The only things currently missing in the Shopify version are:

  • Google Product Category (not uploaded)
  • Gender (not uploaded)
  • Material (not uploaded)
  • Additional Images (not uploaded)
  • SEO Title & Description (not uploaded, uses the standard Title & Description).

Although if these are deal breakers for you, there's a somewhat technical workaround for it described here:
https://business.czarto.com/2019/12/11/update-your-shopify-facebook-product-feed-with-missing-attrib...

Hope this helps

 

 

Digital Marketing @ Manitobah.ca | Pendleton.ca | Aigle.ca
Shopify Digital Marketing Blog: business.czarto.com
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